Privacy Policy

Effective Date: July 3, 2025

This Privacy Policy ("Policy") explains how Gifto Canada Inc. ("Gifto", "we", "our", "us") collects, uses, discloses, and protects the personal information of users ("User", "you", "your") who visit our website gifto.ca ("Platform"). By using our Platform, you agree to the practices described in this Policy.

If you do not agree with the terms of this Policy, please do not use our Platform.

1. Information We Collect

1.1 Personal Information You Provide

When you make a purchase or interact with our Platform, we may collect the following personal details:

• Full name
• Email address
• Phone number
• Mailing address (if delivery is selected)
• Payment information (e.g., credit card details via Stripe)

1.2 Personal Information from Gift Recipients

If you are a recipient of a gift, you will need to provide the following information to activate your gift certificate and book a service:

• Full name
• Email address
• Phone number
• Gift certificate number
• Secret code of the gift certificate
• Gender (optional)
• Any other details required for activation or booking of services

1.3 Information Collected Automatically

We may collect certain information automatically when you use our Platform, such as:

• Device information (e.g., IP address, browser type, device type)
• Usage data (e.g., pages visited, time spent on the Platform, and interactions with content)

2. How We Use Your Information

• To process transactions and provide services
• To communicate with you
• To improve our Platform
• For marketing purposes (if you opt in)
• To comply with legal obligations

3. Sharing Your Information

3.1 Service Providers

We may share your data with service providers such as:

• Payment processors (e.g., Stripe)
• Shipping companies for gift delivery
• Email service providers
• Customer support services

3.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to legal processes.

3.3 Business Transfers

If Gifto is involved in a merger, acquisition, or asset sale, your data may be transferred to the new owner.

4. Data Security

We use reasonable measures including secure server technology and SSL encryption to protect your data, but cannot guarantee 100% security.

5. Your Rights and Choices

5.1 Access and Update Your Information

You can update your information by logging into your account or contacting us at support@gifto.ca.

5.2 Opt-Out of Marketing Communications

You may opt out of marketing emails by clicking "unsubscribe" in emails or contacting us.

5.3 Data Deletion

You may request deletion of your personal data, subject to applicable law, by contacting us.

6. Third-Party Links

Our Platform may contain links to third-party websites. We encourage you to review their privacy policies as we are not responsible for their content or practices.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze traffic. You can adjust your cookie settings in your browser, though this may affect your experience.

8. International Transfers

Your information may be transferred to and processed in Canada or other countries. By using our Platform, you consent to this transfer.

9. Children’s Privacy

Our Platform is not intended for individuals under 18. We do not knowingly collect personal data from children under 18. If we learn that we have, we will delete it.

10. Changes to This Privacy Policy

We may update this Policy and will post changes with a new effective date. Please review it periodically.

11. Contact Us

If you have any questions, contact us at support@gifto.ca.

12. Acknowledgment

By using our Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.